Rocket Giotto & Mozzafiato FAST R User Guide & Cleaning
Rocket’s FAST platform heats up in about 12–15 minutes and can run from the tank or a mains water connection. These steps follow Rocket’s Giotto–Mozzafiato FAST user manual.
Which models this covers: The Giotto FAST R and Mozzafiato FAST R (stainless or black) use the same FAST platform – rotary pump, E61 group, PID and shot timer, tank or mains water. One guide covers both.
Jump to: Before first use: tank or mains water · Making espresso · Steaming milk and hot water · Daily cleaning (2 minutes) · Every 2–3 weeks: cleaner backflush · Water and servicing
Watch: Rocket Giotto FAST
Official video by Rocket Espresso.
Before first use: tank or mains water
- Tank: lift the cover, pull the tank up by its handle, fill it with fresh filtered water and press it back down firmly so the tank valve engages.
- Mains water: plumbing in should be done by a qualified technician (we can do this for you), and Rocket recommends a water softener where mains water is hard. The water source is then set in the machine’s menu.
- Switch on with the group lever down and let the machine heat – Rocket allows 12–15 minutes on the FAST platform.
- Once at temperature, open the steam valve briefly to release air and run a cup of water through the group.
Making espresso
- Flush the group, dose and tamp, then lock in the portafilter.
- Raise the lever to brew and watch the built-in shot timer; lower the lever to stop.
- Dial in with grind size first. Brew temperature is PID-controlled and adjustable in the menu – call us if you would like help setting it for your coffee.
Steaming milk and hot water
- Purge the wand, texture the milk with the tip just under the surface, then lower it to heat. Close the valve before lifting the jug away.
- Wipe the wand with a damp cloth after every use and purge it. If the steam holes ever block, unscrew the tip and clear them with a paper clip.
- Use the hot water valve for tea or warming cups.
- If Eco mode has put the machine in standby, raise and lower the group lever to wake it.
Daily cleaning (2 minutes)
- With the machine hot, take the coffee basket out of the portafilter and fit the blind filter (the basket with no holes) supplied with your machine.
- Lock the portafilter into the group and run the pump for about 10 seconds, then stop. Water and coffee oils flow back out through the group into the drip tray. Repeat 4–5 times until the water runs clear. This is a water-only backflush – no cleaner needed day to day.
- Brush the shower screen and group gasket with a group head brush and wipe away any visible coffee, without taking parts apart.
- Rinse the portafilter and baskets in warm water and wipe them dry.
- Wipe the steam wand with a damp cloth straight after each use and give it a short purge to clear milk from the tip.
- Empty and rinse the drip tray before it gets full, and keep the water tank clean and filled with fresh water.
Every 2–3 weeks: cleaner backflush
For home use, a backflush with espresso machine cleaner every 2–3 weeks keeps the group fresh. Rinse thoroughly with water afterwards so no cleaner is left in the group.
- Heat the machine up fully and brush the shower screen and gasket.
- Fit the blind filter and add a small scoop (about 3–5 g, or the amount on the pack) of espresso machine cleaner such as Cafetto Espresso Cleaner or Cafetto EVO.
- Lock the portafilter in and run the pump for about 10 seconds, then stop and let the cleaner soak for 10–20 seconds. Repeat several times.
- Remove the portafilter, rinse the blind filter and portafilter, then backflush again with water only until no cleaner foam or smell remains.
- Run some fresh water through the group without the portafilter, refit your normal basket and pull one shot to discard.
- While the cleaner is out, you can soak the metal portafilter head and baskets (not the handle) in hot water with a little cleaner for 10 minutes, then rinse well.
Water and servicing
- Descaling: leave this to us. Your machine should only be descaled by a qualified technician as part of its service. Call 1300 357 575 to book.
- Prevent scale instead: always fill the tank with fresh, filtered water. Don’t use distilled water – the machine needs some minerals for its water-level sensors to work.
- Book a service every 12 months for home use, or every 6 months for cafés and busy commercial sites, so seals, gaskets and valves are checked before they wear.
More official FAST R videos
Rocket Mozzafiato FAST
Reorder cleaning supplies
- Cafetto Espresso Cleaner (backflush powder)
- Cafetto EVO organic espresso machine cleaner
- Rhinoware group head brush
Prefer to order by phone? Call us on 1300 357 575.
Official manual and resources
- Rocket Giotto–Mozzafiato FAST user and maintenance manual: Supplied with the machine; Rocket does not offer a public download on rocket-espresso.com. Misplaced yours? Call us on 1300 357 575 and we’ll help.
- Official YouTube channel: Rocket Espresso
Shop this model
Need a hand?
Call Coffee Machines and Beans on 1300 357 575, or book a service.
1/48 Shandan Circuit, Albion Park Rail NSW 2527
Servicing: home users should have their machine serviced every 12 months; cafés and other busy commercial sites every 6 months.
Videos are by Rocket Espresso and are played from the official YouTube channel. Written steps are based on Rocket Espresso’s user manuals. Always follow the manual supplied with your machine.
