Rocket Bicocca User Guide, Cleaning & Videos

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The Bicocca is a dual-boiler machine (0.5 L brew, 1.5 L steam) with a 3.5-inch touch screen on top of the group, two programmable volumetric recipes, and Eco and calendar modes. Rocket has published a full set of official how-to videos for it, below.

Which models this covers: One model: the Rocket Bicocca dual boiler (chrome or black body).

Jump to: Before first use: water and start-up · Making espresso with the recipe menu · Steaming milk and hot water · Daily cleaning (2 minutes) · Every 2–3 weeks: cleaner backflush · Water and servicing

Watch: Bicocca: How to Set Up Your Machine

Official video by Rocket Espresso.

Before first use: water and start-up

  1. Fill the tank with fresh filtered water, or have the mains water option connected by a qualified technician (we can do this).
  2. Switch on and follow the set-up steps on the touch screen – Rocket’s “How to Set Up Your Machine” video above walks through them.
  3. Let both boilers heat fully, then run water through the group and purge the steam wand before your first shot.

Making espresso with the recipe menu

  1. Set up your two recipes on the touch screen (see Rocket’s recipe menu video) so each shot delivers the same output.
  2. Flush, dose, tamp and lock in, then start your chosen recipe.
  3. Dial in with grind size first, then fine-tune the recipe.
  4. Use the calendar to schedule when the machine is on, and Eco mode to save energy when it is idle.

Steaming milk and hot water

  1. Purge the wand, texture with the tip just under the surface, then lower it to heat. Close the valve before removing the jug.
  2. Wipe and purge the wand after every use.

Daily cleaning (2 minutes)

  1. With the machine hot, take the coffee basket out of the portafilter and fit the blind filter (the basket with no holes) supplied with your machine.
  2. Lock the portafilter into the group and run the pump for about 10 seconds, then stop. Water and coffee oils flow back out through the group into the drip tray. Repeat 4–5 times until the water runs clear. This is a water-only backflush – no cleaner needed day to day.
  3. Brush the shower screen and group gasket with a group head brush and wipe away any visible coffee, without taking parts apart.
  4. Rinse the portafilter and baskets in warm water and wipe them dry.
  5. Wipe the steam wand with a damp cloth straight after each use and give it a short purge to clear milk from the tip.
  6. Empty and rinse the drip tray before it gets full, and keep the water tank clean and filled with fresh water. Rocket’s “How to Clean and Maintain Your Machine” video shows the Bicocca routine step by step.

Every 2–3 weeks: cleaner backflush

For home use, a backflush with espresso machine cleaner every 2–3 weeks keeps the group fresh. Rinse thoroughly with water afterwards so no cleaner is left in the group.

  1. Heat the machine up fully and brush the shower screen and gasket.
  2. Fit the blind filter and add a small scoop (about 3–5 g, or the amount on the pack) of espresso machine cleaner such as Cafetto Espresso Cleaner or Cafetto EVO.
  3. Lock the portafilter in and run the pump for about 10 seconds, then stop and let the cleaner soak for 10–20 seconds. Repeat several times.
  4. Remove the portafilter, rinse the blind filter and portafilter, then backflush again with water only until no cleaner foam or smell remains.
  5. Run some fresh water through the group without the portafilter, refit your normal basket and pull one shot to discard.
  6. While the cleaner is out, you can soak the metal portafilter head and baskets (not the handle) in hot water with a little cleaner for 10 minutes, then rinse well.

Water and servicing

  • Descaling: leave this to us. Your machine should only be descaled by a qualified technician as part of its service. Call 1300 357 575 to book.
  • Prevent scale instead: always fill the tank with fresh, filtered water. Don’t use distilled water – the machine needs some minerals for its water-level sensors to work.
  • Book a service every 12 months for home use, or every 6 months for cafés and busy commercial sites, so seals, gaskets and valves are checked before they wear.

More official Bicocca videos

Bicocca: How to Clean and Maintain Your Machine

Bicocca: How to Configure Your Recipe Menu

Bicocca: How to Customise the Display Menu

Bicocca: How to Manage Your Machine Calendar

Bicocca: Shortcuts and Bonus Tips

Reorder cleaning supplies

Prefer to order by phone? Call us on 1300 357 575.

Official manual and resources

  • Rocket Bicocca user manual: Supplied with the machine; Rocket does not offer a public download on rocket-espresso.com, but its official YouTube channel has six Bicocca how-to videos. Misplaced yours? Call us on 1300 357 575 and we’ll help.
  • Official YouTube channel: Rocket Espresso

Shop this model

Need a hand?

Call Coffee Machines and Beans on 1300 357 575, or book a service.
1/48 Shandan Circuit, Albion Park Rail NSW 2527

Servicing: home users should have their machine serviced every 12 months; cafés and other busy commercial sites every 6 months.

Videos are by Rocket Espresso and are played from the official YouTube channel. Written steps are based on Rocket Espresso’s user manuals. Always follow the manual supplied with your machine.