Franke A400 MS Cleaning & Video Guides

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Daily and weekly cleaning steps and official Franke videos for the Franke A400 MS coffee machine with MS milk system. Videos by Franke Coffee Systems.

Watch: A400 daily cleaning

Watch this first: Franke’s daily clean for the A400, start to finish.

How to clean the Franke A400 MS (daily)

What you’ll need:

  1. Tap the Franke logo at the top left of the screen, enter your cleaning PIN and press OK. (Don’t know your PIN? Call us.)
  2. Select Cleaning and maintenance, then Clean coffee machine, and press Yes to start.
  3. Follow each instruction on the screen and press Next after each step. The screen tells you when to insert the Franke cleaning tablet and when to add the Franke milk cleaner.
  4. Clean the parts the screen asks you to remove using Franke’s 5-step method: brush off coarse dirt, soak in hot water with a mild cleaner (brush the inside of the milk hose), wash, rinse thoroughly and dry. The parts are not dishwasher-safe.
  5. Clean by hand: the inside of the fridge, the door seal, the milk container and lid, and the milk suction hose.

Keep your hands away from the spouts while it cleans – hot water and steam come out. Automatic rinses don’t replace the daily clean. Franke says to clean at least once a day, and more often if needed.

Weekly cleaning

  • Wipe the outside of the machine with a damp cloth (a mild cleaner is fine – nothing abrasive).
  • Clean the bean hopper and powder hopper with a dry or slightly damp cloth. Don’t get the bean hopper wet, and make sure it’s completely dry before refitting.
  • Clean any part straight away if it looks dirty or blocked.

Water filter

Franke machines use a water filter to keep scale down. If your machine asks for a filter change, or you’re not sure which filter you need, call us on 1300 357 575 and we’ll sort it out.

More Franke A400 MS video guides

A400 weekly cleaning (A400)

The extra weekly cleaning jobs for the A400.

Reorder cleaning products

Prefer to order by phone? Call us on 1300 357 575.

Need a hand?

Call Coffee Machines and Beans on 1300 357 575, or book a service or see the Franke A400 MS in our shop.
1/48 Shandan Circuit, Albion Park Rail NSW 2527

Servicing: home users should have their machine serviced every 12 months; cafés and other busy commercial sites at least every 6 months.

Videos are by Franke Coffee Systems and are played from their official YouTube channel, Franke Coffee Systems. Written steps are based on the Franke A400 user manual and Franke Coffee Systems’ videos.