Need Support? Lodge a Service Ticket Online

Coffee Machines and Beans has its own in house service team, with many years of experience.

Home Machine Repairs
Our technicians are trained to repair many different types of equipment, however to be able to provide the most cost effective and efficient service we only service the following brands of home espresso equipment. ECM, Rocket, Wega, Isomac, Expobar, Vibiemme, La Nuova Era and Bezerra. Servicing of this equipment is conducted in our in house service facility.

Commercial Machine Repairs
Coffee Machines and Beans have a team of field technicians that come to you. These technicians are available to anybody that has purchased commercial coffee equipment from us, or is one of our wholesale coffee customers.

To log a request you must first login. Either enter your existing details or click “Register Here” below to get started.

We will then be in touch for more information and to book in the job at a time convenient to you. You can also visit this page again to view any status changes to your service request.

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